Guides: Medical Alert Systems

More on Medical Alert Systems

Frequently Asked Questions

  • The best dedicated medical alert watches operate completely independently, with built-in cellular service included in the monthly plan. Smartwatches used as medical alert alternatives, such as the Apple Watch, typically require a paired iPhone for full safety functionality.
  • A smartwatch is a general-purpose consumer device; a medical alert watch is purpose-built for emergency response. The key differences include how fall detection is trained, whether alerts go to a live monitoring agent or directly to 911, charging requirements, and whether the device requires a paired smartphone to function.
  • Most medical alert watches require a monthly subscription to cover cellular service, GPS, and live monitoring. Shoppers searching for a "medical alert watch with no monthly fee" should carefully evaluate what's included.  Fall detection, medication reminders, and cellular data are often charged as add-ons that significantly increase the actual cost.
  • When a fall is detected, the best systems immediately send the wearer's GPS coordinates to a 24/7 monitoring center. A trained agent who already has the wearer's name, address, medical history, and emergency contacts can dispatch the right help without needing a voice response from the wearer.
  • Apple Watch includes fall detection, but it routes alerts directly to 911 rather than to a trained monitoring agent with the wearer's personal and medical profile. It also requires an iPhone for full functionality and must be removed nightly to charge, creating coverage gaps during high-risk overnight hours.

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).

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If you want to order multiple watches, great! Otherwise, please click the cart icon and remove any extras from your cart prior to checking out. Contact our sales line at 1-888-343-1513 if you need assistance.

Pre-Shipment Form & Configuration

Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
  • Wearer name and contact information
  • Wearer band/wrist size
  • Service address and access instructions
  • WiFi settings
  • Emergency contacts
  • Medication reminder times (optional)
Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.