Kanega Wearer Portal
Your Kanega Wearer Portal is a location where you can customize medication reminder times and manage Wi-Fi networks.

How to get the Security Code from your Kanega Watch

Below are instructions and a video to learn how to access the security code from the user menu of your Kanega Watch. When you are in the ‘Get Security Code’ screen, the watch speaks and displays a security code for 10 minutes. After you enter and save the security code, you can customize your medication reminder times.

Each time you perform “Get Security Code”, a new security code is generated, which is valid for 10 minutes.

Kanega Wearer Portal

Your Kanega Wearer Portal is a location where you can customize medication reminder times and manage Wi-Fi networks.

How to get the Security Code from your Kanega Watch

Below are instructions and a video to learn how to access the security code from the user menu of your Kanega Watch. When you are in the ‘Get Security Code’ screen, the watch speaks and displays a security code for 10 minutes. After you enter and save the security code, you can customize your medication reminder times.

Each time you perform “Get Security Code”, a new security code is generated, which is valid for 10 minutes.

SecurityCode_Oct2020 How to get your security code to access your Kanega Watch wearer portal from UnaliWear

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30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).

Changing batteries on your Kanega watch band

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If you want to order multiple watches, great! Otherwise, please click the cart icon and remove any extras from your cart prior to checking out. Contact our sales line at 1-888-343-1513 if you need assistance.

Pre-Shipment Form & Configuration

Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
  • Wearer name and contact information
  • Wearer band/wrist size
  • Service address and access instructions
  • WiFi settings
  • Emergency contacts
  • Medication reminder times (optional)
Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.