Lady sitting, wearing a Kanega Watch

UnaliWear Customer Success Team

For non-emergency questions, contact +1-888-343-1513, ext. 1, or community@unaliwear.com.
If you have a medical emergency, call the medical alarm operator through your Kanega Watch®. The operator is available for you 24 hours a day.

Portrait of a Happy Wearer

  • Ability to hear and understand the watch audio similar to a phone call with a male voice over speakerphone
  • Cognitively capable of remembering how to interact with the watch to call for help (simple voice commands or crown button presses) and to change the batteries daily
  • Minimal finger strength – to successfully change the batteries

Download educational materials:

Getting Started Pamphlet

User Guide

How-to Videos

Getting started with the Kanega Watch the first time

Learn how to start with your Kanega Watch by watching this short onboarding video.

Changing batteries on your Kanega watch band

Learn how to change your batteries in your watch band by watching this short video.

Using your Kanega Watch battery charger

Learn how to use the battery charger by watching this short video.

UnaliWear Kanega Watchband installation

Learn how to install a new watchband on your Kanega Watch by watching this short onboarding video.

How to Adjust the Kanega Watch Mesh Metal Band

Learn how to adjust your Kanega Watch buckle band with this short video.

Navigating the Kanega Watch User Menu

his video will show you how to access and navigate the user menu on your Kanega Watch.

How to Adjust the Kanega Watch Silicone Magnetic Band

Learn how to adjust your Kanega Watch silicone magnetic band with this short video.

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.
The Kanega Watch has a 30-day money back guarantee

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).

Changing batteries on your Kanega watch band

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.