Lady sitting, wearing a Kanega Watch

UnaliWear Customer Success Team

For non-emergency questions, contact +1-888-343-1513, ext. 1, or

If you have a medical emergency, call the medical alarm operator through your Kanega Watch. The operator is available for you 24 hours a day.

Portrait of a Happy Wearer

  • Ability to hear and understand the watch audio similar to a phone call with a male voice over speakerphone
  • Cognitively capable of remembering how to interact with the watch to call for help (simple voice commands or crown button presses) and to change the batteries daily
  • Minimal finger strength – to successfully change the batteries

Download educational materials:

Getting Started Pamphlet

User Guide

Big Print User Guide

How-to Videos

Play Video

Getting started with the Kanega Watch the first time

Learn how to start with your Kanega Watch by watching this short onboarding video.
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Changing batteries on your Kanega watch band

Learn how to change your batteries in your watch band by watching this short video.
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Using your Kanega Watch battery charger

Learn how to use the battery charger by watching this short video.
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UnaliWear Kanega Watchband installation

Learn how to install a new watchband on your Kanega Watch by watching this short onboarding video.
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How to Adjust the Kanega Watch Buckle Band

Learn how to adjust your Kanega Watch buckle band with this short video.
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Navigating the Kanega Watch User Menu

his video will show you how to access and navigate the user menu on your Kanega Watch.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.