Kanega Watch Limited Lifetime Consumer Warranty
UnaliWear Kanega Watch Limited Lifetime Consumer Warranty
UnaliWear warrants that the UnaliWear Kanega Watch is free from defects in materials and workmanship under normal use for as long as the consumer remains current in his/her ongoing service payments to UnaliWear (“Warranty Period”). If a hardware defect arises and UnaliWear is made aware of such defect, UnaliWear will replace the watch free of charge, via standard shipping, in as timely a manner as possible. Consumer is required to return the defective watch to UnaliWear within 30 days of receipt of a replacement watch or UnaliWear will charge Consumer $399 for a non-returned watch.
UnaliWear does not warrant that a Consumer cannot break the watch. If a Consumer breaks the Kanega Watch during the Warranty Period, UnaliWear’s replacement policy is as follows:
- First breakage – free replacement and, under certain circumstances, free standard shipping
- Additional breakage – $199 broken watch fee and Consumer pays $50 for standard shipping charges
This Warranty does not apply: (a) to devices used for commercial purposes; (b) to damage caused by use with non-UnaliWear products; (c) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (d) to damage caused by operating the Kanega Watch outside the permitted or intended uses described by UnaliWear; (e) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of UnaliWear; (f) to a product or part that has been modified to alter functionality or capability without the written permission of UnaliWear; (g) to consumable parts (excluding batteries), unless damage has occurred due to a defect in materials or workmanship; (h) to cosmetic damage or defects or damage caused by normal wear and tear, including but not limited to scratches, dents and broken plastic; (i) usage or storage in unsuitable physical or operating environments; or (j) if any UnaliWear serial number or labeling has been removed or defaced.
3901 South Lamar Blvd, Suite 150
Austin, TX 78704
(include Return Authorization number in address)