New Free Feature: Stay Connected When it Matters Most

Never Wonder “What Happens Next?”: Introducing UnaliCare™ ConnectAt UnaliWear, we believe the people who love you deserve to feel as supported as you do. That’s why we’ve been working on something new and we need your help to make it even better. More on that below.

The Problem We’re SolvingWhen a fall or emergency happens, the moments that follow can be stressful and confusing. Not just for the wearer, but for everyone who cares about them.Emergency calls from the monitoring center often go unanswered because the number isn’t saved in anyone’s phone. It looks like spam. It gets dismissed. And even when an emergency contact does reach an operator, they’re often left with lingering questions afterward:“Is there anything else I need to do?” “Is everything okay now?”No one should have to sit with that uncertainty.

Introducing UnaliCare™ ConnectUnaliCare™ Connect addresses this by sending automatic text messages to the wearer and their emergency contacts throughout an emergency, so everyone stays informed in real time.Contacts receive notifications at each stage:

  • When an emergency call begins: Contacts receive a heads up that the monitoring center will be calling them shortly so they know to answer
  • When the situation is resolved: Contacts are told whether emergency services were dispatched, another contact responded, or if it turned out to be a false alarm

No more wondering. No more silence.

Everything Your Watch Already Does, Plus MoreUnaliCare™ Connect doesn’t change anything about how your Kanega Watch works. You’ll still be connected directly to a live operator, able to speak with someone immediately, and have emergency services dispatched when needed.UnaliCare™ Connect simply adds a layer of communication, keeping the right people informed, at every step.

Nothing About You, Without YouWe’re not interested in building something in a vacuum. Real improvements come from real experiences, and that’s why we’re inviting a group of wearers and their trusted contacts to join an early pilot of UnaliCare™ Connect before it’s widely released.This is entirely optional, there’s no cost to participate, and your feedback will directly shape how this program develops. Participants can expect the pilot to run through the end of summer.

Join the PilotIf you’d like to learn more or or sign up, our team would love to hear from you. Spots are limited, and we’ll be welcoming participants on a rolling basis.:telephone_receiver: 888-343-1513 :email: community@unaliwear.comYour feedback is what turns a good idea into something that truly works. We hope you’ll join us!

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UnaliWear

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    30-day Money-Back Guarantee
    If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

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    Pre-Shipment Form & Configuration

    Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
    • Wearer name and contact information
    • Wearer band/wrist size
    • Service address and access instructions
    • WiFi settings
    • Emergency contacts
    • Medication reminder times (optional)
    Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

    Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

    Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
    • Emergency contacts
    • Notification settings
    • WiFi settings
    • Optional medication reminders
    • And more
    After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

    UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.