- What about my independence? I don't want to restrict my movement and activities.The Kanega Watch extends your independence. Wi-Fi and LTE wireless technologies allow the Kanega Watch to go everywhere you go.
- Can I wear my Kanega Watch in the shower?Yes, the Kanega Watch is designed to handle water from everyday activities like showering, washing your hands, or working up a sweat during exercise. Its waterproof design (IP67 standard) protects against running water, so you can keep it on during your daily routine. However, the Kanega Watch isn’t built for full submersion. Activities like swimming, water aerobics, or soaking in a bath can cause damage. If the watch is submerged, it may need to be replaced and such replacements aren’t covered under our warranty.
- Is the Kanega Watch waterproof?The Kanega LTE watch has been tested to an IP67 Waterproof Rating to provide protection against running water. You can wear your watch while exercising, washing your hands, and in the shower, but immersive activities such as swimming, water aerobics and bathing will likely irreparably damage the watch, requiring a replacement that is NOT covered by our consumer warranty.
- Why is the Kanega Watch the easiest to use life safety watch on the market?The Kanega Watch is designed with one goal in mind: your safety. Unlike general-purpose smartwatches like the Apple Watch, which can feel overwhelming with their endless features, the Kanega Watch keeps things simple and focused on what matters most—your protection. Its purpose-built design ensures it’s more effective and far easier to use in everyday life. The watch features a large, high-contrast display that’s easy to read, unlike the tiny, hard-to-navigate touchscreens on other devices. Whether you’re checking the time or receiving help, everything is clear and straightforward. And when it comes to emergencies, getting help couldn’t be simpler. The Kanega Watch offers three ways to call for assistance: automatic fall detection, an easy-to-press crown button, or a quick voice command. Charging is a breeze too, thanks to the Kanega Watch’s quick-swap rechargeable battery system. You never have to take it off to charge, so you’re always protected and don’t have to worry about forgetting to put it back on. With its thoughtful, safety-first design, the Kanega Watch makes staying safe easy and stress-free!
- Do you have medication reminders?Yes. The Kanega Watch can remind you when it is time take your medications. You can set and update your medication reminders in one of three ways:
- When you fill out your pre-shipment configuration form (included as a link in your order confirmation email).
- Once you have your watch, you can use the UnaliWear Wearer Portal.
- By calling our customer success team at: 888-343-1513
- Why is the Kanega Watch better than an Apple Watch for keeping me safe?The Kanega Watch is designed specifically for life safety, offering RealFall™ technology that detects a wider range of falls and gets you help faster than the Apple Watch. It connects you to trained emergency operators who provide personalized support, unlike the Apple Watch, which only contacts 911 without additional details. With patented batteries in the band, the Kanega Watch never needs to be removed for charging, ensuring 24/7 protection even at night. Its user-friendly design, high-contrast display, and focus on safety make it a more reliable and effective choice than the Apple Watch for those prioritizing protection and independence. Learn More About the Kanega Watch vs. the Apple Watch
- Does the Kanega Watch have a step counter?Yes. You can see your steps for the day by going to the watch face screen and pressing the crown button once to go to the date screen, followed by pressing the crown button again to go to the steps screen. Your steps reset automatically each night. Learn more by reading the Kanega Watch step counter blog post.
- Why is the Kanega Watch better than a cell phone in emergencies?
We know who you are and can find you in an emergency.
In an emergency situation, the cell phone requires the user to initiate the call, which may be difficult or impossible in a medical emergency. The 911 operator will have no information about the caller, their location, or emergency contact information. Even if the caller can communicate, valuable time can be wasted while the 911 operator gathers needed information.
In contrast, the Kanega Watch can detect a fall and automatically connect the wearer to the monitoring center. The wearer can also initiate a call to the monitoring center with a button press or a spoken command. Whether initiated automatically by the watch or by the wearer, the Kanega Watch connects to an operator who has the wearer’s contact information and location at hand, and if needed, can quickly summon help.
Finally, the Kanega Watch’s unique batteries-in-the-band solution allows the Kanega Watch to be worn 24/7 without having to take it off to charge. Many people charge their cell phones at night and do not take their phone with them to the bathroom where many falls occur.
- Can I wear the Kanega Watch if I have a pacemaker/ICD?Yes. The Kanega watch will not interact negatively with a pacemaker or an Implantable Cardioverter Defibrillator (ICD). Unlike many alternative options, the Kanega Watch contains no magnets that might interfere with a pacemaker/ICD performance. For all watches shipping as of October 28, 2024, the band on the Kanega Watch does contain a clasp with a small magnet. However, we do have a non-magnetic clasp option. If you would like that option instead of our standard band, simply call us to place your order (888-343-1513) and we can ensure you get a watch with a non-magnetic clasp band.
- Why is the Kanega Watch better than a smart watch?While some smart watches have safety features such as fall detection, the watches must be removed to charge. Most people charge their watches at night, when many falls happen. A trip to the bathroom with the smart watch on the charger provides no protection. The Kanega watch has a patented quick-swap battery system, which means you never have to take it off to charge.
- Why would I want to connect through a monitoring service vs. directly to 911? Doesn’t that slow the process down?Actually, it can be much more efficient, for a number of reasons:
- The time to speak to our monitoring service agent through your watch can frequently be faster than connecting to 911.
- The monitoring agent can handle both major (“send EMS”) and minor (“call my neighbor and have them help me”) emergencies that you may communicate.
- In the event that an alert gets sent from the watch and you are not responsive:
- Your GPS location should be readily available to the monitoring agent. That is not always the case with 911.
- The agent can contact your emergency contacts can do a wellness check to see if the Kanega Watch wearer is OK. 911 will not do that.
- The agent can dispatch EMS directly, as 911 can, but the agent can also provide the EMS dispatch with the wearer’s medical info (health status, medication allergies, etc.) as well as lockbox/spare key info if that is in the wearer’s profile provided during watch set-up.
- 911 may not dispatch if they get no response from the caller, due to the overwhelming number of false alerts flooding 911 these days from the Apple Watch and related devices. Here is a recent article which describes this phenomenon.
- What happens in an emergency—say I fall or my loved one falls? Where does the alert go? 911?
- With the Kanega Watch, you have 3 ways to get help in an emergency–button, voice and fall detection. All these alerts go to our US-based 24/7 monitoring center. The agent who receives that alert will try and speak to the wearer through the watch. The agent will say “Hi, this is X from UnaliWear, do you need help?”
- If the wearer is responsive, the wearer can speak to the agent and direct whatever care is needed; from “call my neighbor to help me off the floor” to “call EMS, Police or Fire” or even “call my daughter and have her come over to get the blankets from the top of the closet” (this really happened). The agent does what the wearer asks.
- If the wearer is not responsive, the agent will call the wearer’s phone number and, if there is no response, immediately call the first listed emergency contact (as listed in the wearer’s profile) – we recommend that is someone who lives nearby. The agent will say “Hi this is X from UnaliWear. We just received an alert from (wearer) and (wearer) is not responding. Are you able to check on (wearer)?” Note: It’s not infrequent where the emergency contact is in the same house as the wearer and didn’t know the wearer had fallen in the garage.
- If the answer is no or if no emergency contacts answer the call, the agent will dispatch local emergency services to the wearer’s location. The agent has the same access to EMS as 911 does, so it is not an extra call to 911, so it saves a step. In addition, the agent can also provide EMS with the wearer’s medical info—such as medicine allergies, health conditions, etc.; and, if the wearer is home, can even provide spare key location or lock box info, so EMS does not have to break down the door. This ensures the EMS response can be faster and more informed than a generic 911 dispatch.
- If EMS is dispatched, the agent will inform all the emergency contacts via phone of what has taken place. Note that our monitoring center agents call from the same phone number, so the wearer and all emergency contacts can add this number to their phone contact list, so they know it is not spam.
- Some medical alert companies claim that fall detection can’t work on the wrist. Is that true?That statement is false. It is hard to understand how they can make that claim when Apple and Samsung (as well as the Kanega Watch) have fall detection wrist-based technology. In addition, the NY Times/Wirecutter awarded UnaliWear’s Kanega Watch the “Best On-The-Go Medical Alert Device” partly because of the flawless fall detection testing. Simply, this is an engineering problem that was solved about 5 years ago that companies in the business of primarily selling fall detection neck pendants simply want to ignore. In addition, the Kanega Watch features patented RealFall™ fall detection technology which is truly a revolutionary change in how fall detection is done in the industry.
- I've been hesitant to use a traditional medical alert system because it's embarrassing and uncomfortable to use. Why is the Kanega Watch any different?The Kanega Watch provides fall detection, emergency response, and medication reminders in a stylish watch design—avoiding the perceived stigma of traditional emergency buttons and pendants.
- Do I need a landline or cell phone to use the Kanega Watch?No, you do not need a phone. The Kanega Watch is a standalone device with built-in Wi-Fi and LTE technologies.
- The Kanega Watch uniquely connects to the monitoring center through Wi-Fi in a person’s home AND Cellular outside the home. Why is that?We would ask why other medical alert companies don’t offer Wi-Fi connectivity for their devices in their wearers’ homes. We think it is a critical feature, as many people have weak or inconsistent cell service in their homes (particularly in interior bathrooms with load bearing walls that can block cell service). That is not a good match for any medical alert system that is supposed to keep you connected 24/7 for emergency response. The Kanega Watch’s cell service runs exclusively on the Verizon 4G/5G Network, and the watch can also connect to pretty much any home Wi-Fi system from any provider. We think this offers the most reliable connectivity system in one’s home‑where many accidents tend to occur.
- Do I need home Wi-Fi to order Kanega Watch service?Yes. While the watch can work anywhere where Verizon cellular service is supported, we have discovered many seniors have weak cell phone signals in some rooms in their homes, which can limit the ability of medical alerts to get help. For this reason, the Kanega Watch uses both cellular and WiFi to connect you to help with the strongest possible signal during an emergency. If you do not have home internet and WiFi service you wish to use with your Kanega Watch, you can still use our Kanega Watch Hub to get the reliability of WiFi to supplement your Kanega Watch's built-in cellular at a fraction of the cost of full home WiFi.
- What is the cost of the Kanega Watch and service?
The Kanega Watch comes with two all-inclusive Plan options. There are no additional fees or surprise charges:
- Annual Plan – Save Nearly 24% Over Monthly Plan Your Kanega Watch/All Accessories + Full Set-Up: $299 Annual Service Subscription: $779.40
- Monthly Plan Your Kanega Watch/All Accessories + Full Set-Up: $299 Monthly Service Subscription: $84.95
Both plans come with a 30-day money-back guarantee return policy subject to a $75 restocking fee. For the Annual Plan, returns after 30 days will be issued a pro-rated refund for all unused months remaining in subscription year. With either plan, there is no contract to sign, and you are free to cancel at any time.
We offer a discounted rate for 2 people getting Kanega Watches in the same physical location (our Family Plan), as well as a free month of service for families of active-duty military and veterans as well as AARP members. Call us at +1-888-343-1513 for details.
- Does Medicare cover the Kanega Watch?Unfortunately, Medicare and other forms of traditional insurance do not cover medical alert systems (though some Medicare Advantage Plans do, they do not cover the Kanega Watch at this time). Some health insurance plans that include Health or Flexible Savings Accounts allow you to apply your savings to medical alert systems, including the Kanega Watch (you should check with your health insurance regarding this option). Finally, some long-term care insurance plans also cover medical alert systems, including the Kanega Watch.
- What kind of information is collected when I wear the Kanega Watch?UnaliWear collects data for the monitoring service and to maintain the functionality of the Kanega Watch. The watch has built-in sensors to gather information about location, movement/falls, humidity, battery status, and connectivity. Data is also collected from the use of voice commands to interact with the watch and calls to the emergency monitoring service.
Frequently Asked Questions
This page provides detailed answers about the Kanega Watch, a wearable medical alert device that does not need to be removed to charge and includes automatic fall detection, voice activation, GPS location tracking, and 24/7 monitoring. Here, you’ll find practical information about how the Kanega Watch works at home and on the go, how it helps with fall prevention and detection, and what makes it different from traditional medical alert devices or personal emergency response systems (PERS).
There's nothing like a Kanega Watch
There’s nothing like a Kanega Watch anywhere in the world – except here in the USA. Get rid of those old stereotypes, and let our frequently asked questions guide you in the exploration of a new world of independence with dignity for vulnerable populations.
Have a question that isn’t covered below? Call us at +1-888-343-1513 or use the chat window below.
| Watch face diameter | Watch face thickness | Watch weight |
| 1.6 inches | .5 inches | 49 grams |
About the Kanega Watch
About the Kanega Watch
Helpie FAQ
Traveling or Moving Around
- Do I have to sign a wireless or cell phone contract?No. The Kanega Watch monitoring service includes cellular connectivity. Wi-Fi in the home is required to augment internet connectivity.
- I don’t have a Verizon cellphone or get my home Wi-Fi through Verizon. Can I still get a Kanega Watch?Absolutely. The Kanega Watch has its own Verizon cell data plan that is part of your watch service (included as part of both our Annual and Monthly Plan options). Your watch does not have to pair with any other device to work—not a cellphone, base station, pendant, etc. Regarding your home Wi-Fi, the watch can connect through any provider of Wi-Fi service – whether that is Verizon, or another provider does not matter. The watch can even connect through permanent Wi-Fi hot spots, like MiFi.
- Does the Kanega Watch have GPS, both inside and outside the home, to identify a wearer’s location in case of an emergency?Yes. Similar to a mobile phone, the Kanega Watch uses GPS satellite signals and WiFi signals to determine your location during emergencies.
- How accurate is GPS in identifying a person’s exact location in case of an emergency?During emergencies, your location can typically be reported to a single street address. In rural areas, your location is determined by GPS satellite signals, which can locate you as accurately as a few meters from your actual location depending on atmospheric conditions. The emergency operator will also verbally confirm your location during emergencies prior to dispatching emergency services. In the event you are unable to speak, emergency services will be sent to the reported location or your home address on file.
- Does the Kanega Watch provide location tracking so that if my loved one doesn’t know where they are, they can be found?Yes. If you or a loved one needs help getting home from an unknown location, initiate an emergency call and the emergency operator will have real-time access to the wearer's location and can assist in getting home. During regular use, the watch only records periodic locations every hour. In the event your watch has been misplaced, our customer support team can tell you the last location your watch reported which is often enough to find a lost watch!
- Can the Kanega Watch be worn on an airplane?Yes, but as with all devices that communicate with the cellular network, the Kanega Watch will need to be put in “Airplane Mode” to comply with federal and airline regulations. Airplane mode can be turned off once back on the ground. See your user manual for more information.
- Can I wear the Kanega Watch outside of the United States?No. The Kanega Watch is currently configured to use only the cellular network in the United States.
Helpie FAQ
Using the Kanega Watch
- Can I talk to the monitoring service through the Kanega Watch?Yes. During an emergency your watch will "ring" briefly like a phone, and you will be automatically connected to an emergency operator. They will ask what is wrong, and get you the help you need.
- Is it easy to charge the rechargeable batteries?Very easy. It is quick and simple to swap the batteries in the watch band for the batteries in the charger. The batteries are about 1 inch square, so they are designed for people with limited dexterity. While we have many wearers in their 60s and 70s (and even younger), our oldest wearer is currently 103, and she has been changing her batteries regularly for years with no issues.
- Are the batteries easy to change, even for people with limited dexterity?Yes. It is a quick swap every 24-36 hours. We recommend you change them proactively as a habit (like when you are brushing your teeth at night). The battery changing process was specifically designed to be easy for everyone, even those people with more limited dexterity. As an aside, our oldest Kanega Watch wearer is currently 103 and she has been regularly swapping out her depleted batteries on the watch for the fresh set of batteries sitting in her charger for nearly 3 years now with no issues.
- How often do I need to change the batteries?Best practice is to proactively change batteries daily; every 24-36 hours. We recommend our wearers to make it part of their morning or evening routine, like they do brushing their teeth.
- Where can I get new batteries?Additional batteries can be purchased via our accessories page or by calling our customer success team at 888-343-1513.
- What should I do with old batteries?The Kanega Watch uses lithium ion batteries, the same type of batteries used in most cell phones, all of which require special handling when disposing. Each state has its own recycling regulations, so check with your local and state authorities on what is required for your area.
- If I change my home Wi-Fi, does it affect my Kanega Watch?Yes. Please contact UnaliWear Customer Success with any changes to your Wi-Fi or personal information. You can also update your WiFi information directly using the UnaliWear Wearer Portal.
- I have a very small wrist. Will the Kanega Watch fit me?Very likely. The Kanega Watch’s fully adjustable band comes in 4 sizes – Small to XL, and can accommodate wrists as small as 5 inches in circumference.
- The watch looks a bit big in the pictures, is that true in real life?It is not a dainty watch, for sure. The actual watch face is about the size of an Apple Watch. The size difference really comes from the watch band, which is about an inch across, to accommodate the rechargeable batteries. Note it is not a heavy watch—it weighs about the same as two slices of bread. Our wearers prefer a slightly thicker band to a neck pendant or another option which must be taken off regularly to charge (which they may not put back on). In addition, once you order the watch, we will collect the wearer’s specific wrist size measurements, to attach the correct sized back band of the watch to match the wearer (the back band comes in S, M, L and XL and can fit wrists as small as 5 inches in circumference).
- What should I do if my watch fits too loosely or is too tight?The Kanega Watch band is a gender neutral, adjustable silicone band with a small magnetic clasp. If for any reason, the Kanega Watch band cannot be adjusted sufficiently, or you would like information about our alternate metal mesh band that has no magnets, contact UnaliWear Customer Success.
- How do I set the time? What if I fly to a new time zone?Your Kanega Watch sets the correct time automatically. If you travel, the time updates automatically with your new time zone. It may take up to an hour for your watch to automatically update when traveling. Don't forget to take the watch out of airplane mode when you land!
- Does fall detection work automatically?Yes. The Kanega Watch uses motion sensors and smart algorithms to recognize sudden movements or impacts. If a fall is detected, the device will alert you and ask you to confirm if you need help or not. If you are unable to respond after a brief period, the Kanega Watch will automatically contact the monitoring center and an operator will speak to you through the watch to determine if you need help. If you need help, or are unable to respond, the operator will send one of your emergency contacts or emergency services to assist you at the location reported by the watch.
- What happens if I fall and can’t press a button?If the Kanega Watch detects a fall, the device will discreetly alert you and ask you to confirm if you need help or not. If you are unable to respond after a brief period, the Kanega Watch will automatically contact the monitoring center and an operator will speak to you through the watch to determine if you need help. If you are unable to respond, the operator will send one of your emergency contacts or emergency services to assist you at the location reported by the watch.
Helpie FAQ
Purchasing Kanega Watch Service
- Isn’t the Kanega Watch more expensive than other medical alert systems?
While our offering can be a bit more expensive than other all-in-one medical alert wearables, those offerings rely on older pendant-based technology that can be very clunky and stigmatizing to wear around your neck (or can be worn on the wrist but doesn’t include fall detection). Note also that traditional medical alert devices are only worn about 30% of the time; and rarely at night when people can be most vulnerable. Alternatively, close to 90% of Kanega Watch wearers wear it round the clock. Thus, our wearers are getting much more protection and value from their Kanega Watch than the medical alert alternatives. We also provide discounts to AARP members, members of retired military families, as well as for couples wishing to both get Kanega Watches. Please ask us about those opportunities if you would like to learn more.
In addition, the Kanega Watch is the only device on the market with RealFall™fall detection technology. Based on real falls by real people (other fall detection technology is actually based on fake or predictive falls) and gets smarter over time.
Finally, when you are comparing prices of all-in-one medical alert devices, make sure you are doing an apples-to-apples comparison. Pricing plans for the Kanega Watch are all inclusive. Other companies charge extra for fall detection (if they even offer it), a cellular data plan, medication reminders, shipping, etc.
- Do the pricing plans include the watch, charger and rechargeable batteries?Yes. Both plans are all-inclusive. Additional batteries and chargers can be purchased by contacting UnaliWear Customer Success or via our accessories store.
- What if I don’t like the Kanega Watch after I receive it?
If you are having any issues with your Kanega Watch, please contact Unaliwear Customer Success. They can help get you up in running quickly, and provide you with personalized support to ensure your watch is working and you know how to use it during an emergency. They can also make remote settings changes, such as changing the volume, the screen brightness, and increasing or decreasing the sensitivity of the fall detection and voice activation alerts to ensure the watch fits each wearer’s particular needs and lifestyle. Please, do not hesitate to call if you are having any issues- our team is here for you!
In the event you wish to return the watch, both Kanega Watch plans come with a 30-day money back guarantee, starting from the date of shipment to the date of return. If you choose to return your watch within this 30-day window, contact UnaliWear Customer Success and they will send you a pre-paid shipping label to use for your return. You will receive your entire order amount less a $75 restocking fee for equipment returned in good condition. Please note that if you chose to pay for faster shipping to receive your Kanega Watch vs. our standard free FedEx Ground, that upgraded shipping charge is not refundable. Please see our Returns and Cancellations page for full details.
- What if the Kanega Watch stops working? Is there a warranty?The Kanega Watch comes with a Lifetime Warranty for manufacturing defects and performance issues. If this happens, we will provide a free replacement (not including shipping). It is rare for a wearer to break a Kanega Watch during regular use. If it happens, please contact Unaliwear Customer Success for a replacement. The Kanega Watch is designed to be worn for many years.
- How do tariffs affect the price of the Kanega Watch?
While we proudly design, assemble, and test every Kanega Watch here in the USA, we must source certain specialized components globally, as these critical technologies aren’t manufactured domestically.
Recent tariffs on imported semiconductors, display screens, specialized glass, and certain metals and plastics have significantly increased our costs for these essential components. Despite our commitment to American manufacturing, these specialized parts remain irreplaceable inputs that go into your finished Kanega Watch.
We’ve worked diligently to minimize the impact on our customers by absorbing costs where possible, but to maintain our rigorous quality standards and continue providing the reliable protection you depend on, a modest price adjustment is necessary. The impacts of recent tariffs are clearly listed as a separate line item when purchasing a Kanega watch. Note that tariffs apply only to equipment purchases. Pricing for our annual and monthly service plans remain unchanged.
We remain dedicated to our mission of helping you maintain your independence and safety with the highest quality American-built medical alert device on the market. Thank you for your understanding and continued trust in the Kanega Watch.
Helpie FAQ
General Information
- What is a personal emergency response system (PERS)?
A personal emergency response system (PERS) is a device that lets someone quickly call for help in an emergency, usually by pressing a button to connect with a 24/7 monitoring center. These systems are designed to give seniors and people with health concerns a direct line to assistance at home or on the go. Many people also refer to PERS systems as medical alert systems.
The Kanega Watch is a wearable PERS that includes built-in RealFall™ fall detection, voice activation, GPS and WiFi-based location tracking, 24/7 emergency monitoring, and easy-to-swap rechargeable batteries.
- What is a medical alert system?
A medical alert system provides access to emergency help through a wearable device, base station, or mobile unit. It can connect users to trained operators who can dispatch family, caregivers, or emergency services when needed. Some people also refer to this as a personal emergency response system (PERS).
The Kanega Watch is a wearable medical alert system that includes built-in RealFall™ fall detection, voice activation, GPS and WiFi-based location tracking, 24/7 emergency monitoring, and easy-to-swap rechargeable batteries.
- How does a medical alert system work?Most medical alert systems use a button on a wearable pendant, bracelet, or watch to send an alert through a base unit or cellular connection. When activated, the signal goes to a monitoring center, where an operator speaks with the user and arranges help if necessary. Systems such as the Kanega Watch also include automatic fall detection and GPS location tracking.
- How does fall detection work?
Fall detection in wearable devices uses built-in motion sensors and algorithms to recognize sudden changes in movement or impact. If the system detects a likely fall, it automatically sends an alert to the monitoring center, even if the user can’t press the help button.
Fall detection can also be achieved via video cameras or sensors built into floors. However, these systems cannot help people when they are away from the installation area.
The Kanega Watch includes patented RealFall™ fall detection technology. Unlike most fall detection devices on the market that were developed using data collected from simulated falls from actors or mannequins in a lab environment, our fall detection algorithm was built using data from real falls from seniors. This allows the Kanega Watch to detect more true falls, and eliminate more false falls, than other devices on the market.
- What is a medical alert watch?A medical alert watch, such as the Kanega Watch, combines the features of a traditional medical alert system with the convenience of a wristwatch. It usually includes a help button, optional fall detection, GPS tracking, and two-way communication, so users can call for help discreetly while wearing a familiar, everyday device.
- Where can I read reviews of the Kanega Watch?
You can read reviews of the Kanega Watch on trusted sites like NY Times Wirecutter, which has named the Kanega Watch a best-in-class device for 3 years in a row. Unlike Wirecutter, most review sites are "pay to play", meaning companies pay the review sites to write good reviews, and the devices of the best-paying companies are scored higher. Be sure to carefully read the terms and conditions on review sites to ensure you are getting unbiased, truthful information before making a purchase decision.
Kanega Watch customers can also leave reviews at Trustpilot, an independent site that collects reviews from real customers for all sorts of different companies. These reviews share real experiences from users and families about how the Kanega Watch supports safety and independence.
- How does a medical alert watch work?Most medical alert watches use a button to send an alert through a base unit or cellular connection. When activated, the signal goes to a monitoring center, where an operator speaks with the user and arranges help if necessary. Systems such as the Kanega Watch also include automatic fall detection and GPS location tracking.
- What is a wearable medical alert device?A wearable medical alert system provides access to emergency help through a wearable device, such as a watch, pendant, or bracelet. Some devices, such as the Kanega Watch, can connect users to trained operators who can dispatch family, caregivers, or emergency services when needed, and also can provide automatic fall detection and GPS location detection.
- Why choose a watch instead of a pendant for emergency response?Many people prefer a medical alert watch because it’s more discreet and comfortable than a pendant. A watch encourages consistent wear since it blends into daily life, and it often adds advanced features such as voice activation, swappable batteries, and location services. This makes a watch a good choice for active adults who want safety without giving up independence or style.
- Do I need Wi-Fi or cellular service for a medical alert device?It depends on the device. Some medical alert systems connect through a home landline or Wi-Fi, while others use a built-in cellular connection to reach a 24/7 monitoring center. Some cellular-enabled devices require you to have a separate cellular plan. The Kanega Watch uses both cellular and home Wi-Fi to provide the strongest possible signal throughout your home to ensure help can be accessed in every room. Cellular connectivity is included in the monthly Kanega Watch service fee.
- What is the best medical alert for fall detection?When it comes to medical alerts for seniors that include fall detection, the Kanega Watch has been listed as a best-in-class medical alert system by the well-respected New York Times Wirecutter review team for three years in a row. The review emphasized that the watch was stylish, simple to set up and use, had straightforward all-inclusive pricing, could be worn 24/7 to avoid gaps in safety coverage, and was backed by excellent emergency operators and customer support agents. The Kanega Watch includes RealFall™ automatic fall detection which is developed using data from real falls from seniors, not from fake falls simulated by actors in a laboratory environment. This gives the following benefits:
- Better detection of falls from seniors.
- Better rejection of false alert, such as sitting down in a chair quickly.
- Improved fall detection accuracy over time as the Kanega Watch gathers more fall data.
- What is the best wearable medical alert for fall detection?When it comes to wearable medical alerts for seniors that include fall detection, the Kanega Watch has been listed as a best-in-class medical alert system by the well-respected New York Times Wirecutter review team for three years in a row. The review emphasized that the watch was stylish, simple to set up and use, had straightforward all-inclusive pricing, could be worn 24/7 to avoid gaps in safety coverage, and was backed by excellent emergency operators and customer support agents. The Kanega Watch includes RealFall™ automatic fall detection which is developed using data from real falls from seniors, not from fake falls simulated by actors in a laboratory environment. This gives the following benefits:
- Better detection of falls from seniors.
- Better rejection of false alert, such as sitting down in a chair quickly.
- Improved fall detection accuracy over time as the Kanega Watch gathers more fall data.
- What is the best smartwatch for fall detection?When it comes to smart watches for seniors that include fall detection, the Kanega Watch has been listed as a best-in-class medical alert system by the well-respected New York Times Wirecutter review team for three years in a row. The review emphasized that the watch was stylish, simple to set up and use, had straightforward all-inclusive pricing, could be worn 24/7 to avoid gaps in safety coverage, and was backed by excellent emergency operators and customer support agents. The Kanega Watch includes RealFall™ automatic fall detection which is developed using data from real falls from seniors, not from fake falls simulated by actors in a laboratory environment. This gives the following benefits:
- Better detection of falls from seniors.
- Better rejection of false alert, such as sitting down in a chair quickly.
- Improved fall detection accuracy over time as the Kanega Watch gathers more fall data.
- What is the best fall detection watch for seniors?When it comes to fall detection watches for seniors, the Kanega Watch has been listed as a best-in-class medical alert system by the well-respected New York Times Wirecutter review team for three years in a row. The review emphasized that the watch was stylish, simple to set up and use, had straightforward all-inclusive pricing, could be worn 24/7 to avoid gaps in safety coverage, and was backed by excellent emergency operators and customer support agents. The Kanega Watch includes RealFall™ automatic fall detection which is developed using data from real falls from seniors, not from fake falls simulated by actors in a laboratory environment. This gives the following benefits:
- Better detection of falls from seniors.
- Better rejection of false alert, such as sitting down in a chair quickly.
- Improved fall detection accuracy over time as the Kanega Watch gathers more fall data.
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