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UnaliWear Statement on COVID-19 (Coronavirus Disease)

UnaliWear is focused on keeping our employees, customers, and suppliers safe during this unprecedented pandemic.

Researchers are still studying COVID-19 and how to ensure that the disease’s virus cells are killed on all surfaces.

UnaliWear’s protocol is to exceed the recommendations for ensuring SARS-CoV virus cells are killed.  (SARS-CoV is another coronavirus that is genetically close to SARS-CoV-2, the virus that causes COVID-191.) Researchers report that SARS-CoV is easily killed by heat at 56℃ (132.8℉) for 15 minutes2.

  • Therefore, after packing your shipping box, our team is proactively heating your Kanega box and its contents at 60℃ (150℉) for 60 minutes to provide extra precaution for our independent and vulnerable customers.
  • We recommend washing your hands after opening your cardboard shipping box and before opening your Kanega box3.

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References:

1Naming COVID-19 and the virus that causes it. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technical-guidance/naming-the-coronavirus-disease-(covid-2019)-and-the-virus-that-causes-it

 

2Reference SARS-CoV research on temperature and time: https://www.hindawi.com/journals/av/2011/734690/

 

3Shipping statement from the United States Postal Service: https://about.usps.com/newsroom/statements/usps-statement-on-coronavirus.htm

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©2015-2025 UnaliWear Inc.

UnaliWear’s RealFall™ Fall Detection and additional proprietary technology are protected by the following US and International Patents: US Patent 10,051,410 and US Patent 10,687,193 * Mexico Patent 363492 * Australia Patent 2014321303 * Japan Patent 6346953 * China Patent 105765639 * European Patent 14845754 * Israeli Patent 244489 * Canada Patent 2,923,745

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).

Changing batteries on your Kanega watch band

You have multiple watches in your cart.

If you want to order multiple watches, great! Otherwise, please click the cart icon and remove any extras from your cart prior to checking out. Contact our sales line at 1-888-343-1513 if you need assistance.

Pre-Shipment Form & Configuration

Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
  • Wearer name and contact information
  • Wearer band/wrist size
  • Service address and access instructions
  • WiFi settings
  • Emergency contacts
  • Medication reminder times (optional)
Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.