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Why Every Kanega Watch Wearer Should Complete an Emergency Readiness Call

When you or a loved one chooses the Kanega Watch, you’re doing more than buying a smartwatch, you’re choosing independence, confidence, and safety. But to make sure your watch can truly protect you when it matters most, there’s one more essential step: completing your Emergency Readiness Call.

Many new wearers don’t realize how important this short call is until an unexpected situation arises, like trying to call for help or cancel a false alarm for the first time. That’s why UnaliWear has made the Emergency Readiness Call a critical part of activating your Kanega Watch’s protection.

It’s About Safety, Not Setup

Think of the Emergency Readiness Call as your personal safety check, not just a product tutorial.
In less than 20 minutes, a UnaliWear team member walks you through how to:

✅ Call for help in an emergency
✅ Cancel a false alarm if it occurs
✅ Confirm your Kanega Watch is connected and ready

This isn’t just a “nice-to-have” call, it’s how you make sure your Kanega Watch is fully prepared to protect you.

Confidence in Every Situation

Emergencies don’t wait until you’re comfortable with your device. This call ensures you’re confident using your Kanega Watch, whether you’re at home, out walking, or traveling.

We’ll also answer any questions you or your loved ones have, so you never have to wonder, “What do I do now?”

Real Feedback from Real Wearers

Wearers who complete their Emergency Readiness Call report fewer issues, faster response times, and greater peace of mind.

Families often tell us the call gave them reassurance knowing their loved one can confidently use the watch in any situation.

Quick, Simple, and Personalized

The call takes just about 20 minutes and can be scheduled at your convenience.
It’s a one-on-one conversation with a UnaliWear representative, no scripts, no rush, just real support focused on your needs.

Ensuring Full Protection from Day One

Completing the call ensures your watch, your account, and your response network are all ready to work seamlessly together, so help is always just a moment away.

Not Just for New Wearers

Even if you’ve had your Kanega Watch for a while, the Emergency Readiness Call is a great way to refresh your knowledge.

Maybe you’ve:

  • Replaced a battery pod
  • Updated your settings
  • Had a few false alarms you’d like to review
  • Just want to double check you’re comfortable calling for help

There’s no wrong time for a refresher, and our team is always happy to walk you through it.

How to Schedule Your Call

Scheduling is quick and easy:

Call us directly: 888-343-1513
Or send us an email with your desired date and time: community@unaliwear.com

Because Safety Deserves a Moment of Your Time

Your Kanega Watch is designed to protect you, but understanding how it works is the key to that protection.

Whether you’re new or experienced, completing (or refreshing) your Emergency Readiness Call ensures that when every second counts, you know exactly what to do.

Thank you for choosing UnaliWear and the Kanega Watch. Together, we’re helping people live independently, confidently, and safely every day.

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    Pre-Shipment Form & Configuration

    Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
    • Wearer name and contact information
    • Wearer band/wrist size
    • Service address and access instructions
    • WiFi settings
    • Emergency contacts
    • Medication reminder times (optional)
    Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

    Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

    Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
    • Emergency contacts
    • Notification settings
    • WiFi settings
    • Optional medication reminders
    • And more
    After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

    UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.