Why would I want to connect through a monitoring service vs. directly to 911? Doesn’t that slow the process down?

Actually, it can be much more efficient, for a number of reasons:

  1. The time to speak to our monitoring service agent through your watch can frequently be faster than connecting to 911.
  2. The monitoring agent can handle both major (“send EMS”) and minor (“call my neighbor and have them help me”) emergencies that you may communicate.
  3. In the event that an alert gets sent from the watch and you are not responsive:
    1. Your GPS location should be readily available to the monitoring agent. That is not always the case with 911.
    2. The agent can contact your emergency contacts can do a wellness check to see if the Kanega Watch wearer is OK. 911 will not do that.
    3. The agent can dispatch EMS directly, as 911 can, but the agent can also provide the EMS dispatch with the wearer’s medical info (health status, medication allergies, etc.) as well as lockbox/spare key info if that is in the wearer’s profile provided during watch set-up.
    4. 911 may not dispatch if they get no response from the caller, due to the overwhelming number of false alerts flooding 911 these days from the Apple Watch and related devices. Here is a recent article which describes this phenomenon.

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).

You have multiple watches in your cart.

If you want to order multiple watches, great! Otherwise, please click the cart icon and remove any extras from your cart prior to checking out. Contact our sales line at 1-888-343-1513 if you need assistance.

Pre-Shipment Form & Configuration

Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
  • Wearer name and contact information
  • Wearer band/wrist size
  • Service address and access instructions
  • WiFi settings
  • Emergency contacts
  • Medication reminder times (optional)
Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.