How does fall detection work?
Fall detection in wearable devices uses built-in motion sensors and algorithms to recognize sudden changes in movement or impact. If the system detects a likely fall, it automatically sends an alert to the monitoring center, even if the user can’t press the help button. Fall detection can also be achieved via video cameras or sensors […]
How does a medical alert system work?
Most medical alert systems use a button on a wearable pendant, bracelet, or watch to send an alert through a base unit or cellular connection. When activated, the signal goes to a monitoring center, where an operator speaks with the user and arranges help if necessary. Systems such as the Kanega Watch also include automatic […]
What is a medical alert system?
A medical alert system provides access to emergency help through a wearable device, base station, or mobile unit. It can connect users to trained operators who can dispatch family, caregivers, or emergency services when needed. Some people also refer to this as a personal emergency response system (PERS). The Kanega Watch is a wearable medical […]
What is a personal emergency response system (PERS)?
A personal emergency response system (PERS) is a device that lets someone quickly call for help in an emergency, usually by pressing a button to connect with a 24/7 monitoring center. These systems are designed to give seniors and people with health concerns a direct line to assistance at home or on the go. Many […]
How do tariffs affect the price of the Kanega Watch?
While we proudly design, assemble, and test every Kanega Watch here in the USA, we must source certain specialized components globally, as these critical technologies aren’t manufactured domestically. Recent tariffs on imported semiconductors, display screens, specialized glass, and certain metals and plastics have significantly increased our costs for these essential components. Despite our commitment to […]
What if the Kanega Watch stops working? Is there a warranty?
The Kanega Watch comes with a Lifetime Warranty for manufacturing defects and performance issues. If this happens, we will provide a free replacement (not including shipping). It is rare for a wearer to break a Kanega Watch during regular use. If it happens, please contact Unaliwear Customer Success for a replacement. The Kanega Watch is […]
What if I don’t like the Kanega Watch after I receive it?
If you are having any issues with your Kanega Watch, please contact Unaliwear Customer Success. They can help get you up in running quickly, and provide you with personalized support to ensure your watch is working and you know how to use it during an emergency. They can also make remote settings changes, such as […]
Do the pricing plans include the watch, charger and rechargeable batteries?
Yes. Both plans are all-inclusive. Additional batteries and chargers can be purchased by contacting UnaliWear Customer Success or via our accessories store.
Isn’t the Kanega Watch more expensive than other medical alert systems?
While our offering can be a bit more expensive than other all-in-one medical alert wearables, those offerings rely on older pendant-based technology that can be very clunky and stigmatizing to wear around your neck (or can be worn on the wrist but doesn’t include fall detection). Note also that traditional medical alert devices are only […]
How do I set the time? What if I fly to a new time zone?
Your Kanega Watch sets the correct time automatically. If you travel, the time updates automatically with your new time zone. It may take up to an hour for your watch to automatically update when traveling. Don’t forget to take the watch out of airplane mode when you land!