What is a personal emergency response system (PERS)?

A personal emergency response system (PERS) is a device that lets someone quickly call for help in an emergency, usually by pressing a button to connect with a 24/7 monitoring center. These systems are designed to give seniors and people with health concerns a direct line to assistance at home or on the go.  Many […]

How do tariffs affect the price of the Kanega Watch?

While we proudly design, assemble, and test every Kanega Watch here in the USA, we must source certain specialized components globally, as these critical technologies aren’t manufactured domestically. Recent tariffs on imported semiconductors, display screens, specialized glass, and certain metals and plastics have significantly increased our costs for these essential components. Despite our commitment to […]

What if the Kanega Watch stops working? Is there a warranty?

The Kanega Watch comes with a Lifetime Warranty for manufacturing defects and performance issues. If this happens, we will provide a free replacement (not including shipping). It is rare for a wearer to break a Kanega Watch during regular use. If it happens, please contact Unaliwear Customer Success for a replacement. The Kanega Watch is […]

What if I don’t like the Kanega Watch after I receive it?

If you are having any issues with your Kanega Watch, please contact Unaliwear Customer Success.  They can help get you up in running quickly, and provide you with personalized support to ensure your watch is working and you know how to use it during an emergency. They can also make remote settings changes, such as […]

Isn’t the Kanega Watch more expensive than other medical alert systems?

While our offering can be a bit more expensive than other all-in-one medical alert wearables, those offerings rely on older pendant-based technology that can be very clunky and stigmatizing to wear around your neck  (or can be worn on the wrist but doesn’t include fall detection). Note also that traditional medical alert devices are only […]

How do I set the time? What if I fly to a new time zone?

Your Kanega Watch sets the correct time automatically. If you travel, the time updates automatically with your new time zone.  It may take up to an hour for your watch to automatically update when traveling.  Don’t forget to take the watch out of airplane mode when you land!

What should I do if my watch fits too loosely or is too tight?

The Kanega Watch band is a gender neutral, adjustable silicone band with a small magnetic clasp.  If for any reason, the Kanega Watch band cannot be adjusted sufficiently, or you would like information about our alternate metal mesh band that has no magnets, contact UnaliWear Customer Success.

The watch looks a bit big in the pictures, is that true in real life?

It is not a dainty watch, for sure. The actual watch face is about the size of an Apple Watch. The size difference really comes from the watch band, which is about an inch across, to accommodate the rechargeable batteries. Note it is not a heavy watch—it weighs about the same as two slices of […]

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).

You have multiple watches in your cart.

If you want to order multiple watches, great! Otherwise, please click the cart icon and remove any extras from your cart prior to checking out. Contact our sales line at 1-888-343-1513 if you need assistance.

Pre-Shipment Form & Configuration

Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
  • Wearer name and contact information
  • Wearer band/wrist size
  • Service address and access instructions
  • WiFi settings
  • Emergency contacts
  • Medication reminder times (optional)
Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.