Are there fall detection watches that offer more privacy than the Apple Watch?
Yes, the Kanega Watch connects to trained care specialists rather than directly to 911 like the Apple Watch, offering more privacy in non-emergency situations.
Archives: FAQs
Are there fall detection watches that offer more flexibility in cellular plans than the Apple Watch?
Yes, the Kanega Watch offers flexibility in cellular plans. Users can choose between an annual or monthly plan and can cancel at any time.
Are there fall detection watches that offer 24/7 protection?
Yes, the Kanega Watch offers 24/7 protection. Its long battery life and quick-swap battery system allow the user to keep the watch on at all times.
What happens in an emergency—say I fall or my loved one falls? Where does the alert go? 911?
With the Kanega Watch, you have 3 ways to get help in an emergency–button, voice and fall detection. All these alerts go to our US-based 24/7 monitoring center. The agent who receives that alert will try and speak to the wearer through the watch. The agent will say “Hi, this is X from UnaliWear, do […]
The watch looks a bit big in the pictures, is that true in real life?
It is not a dainty watch, for sure. The actual watch face is about the size of an Apple Watch. The size difference really comes from the watch band, which is about an inch across, to accommodate the rechargeable batteries. Note it is not a heavy watch—it weighs about the same as two slices of […]
How often do you have to change the batteries?
Every 24-36 hours. We recommend our wearers make a daily habit of changing their batteries, like they do with brushing their teeth. See how easy it is to swap batteries.
Is it easy to change the rechargeable batteries?
Very easy. It is quick and simple to swap the batteries in the watch band for the batteries in the charger. The batteries are about 1 inch square, so they are designed for people with limited dexterity. While we have many wearers in their 60s and 70s (and even younger), our oldest wearer is currently […]
Do the pricing plans include the watch, charger and rechargeable batteries?
Yes. Both plans are all-inclusive. You don’t actually buy the watch or other equipment. You buy the service, and all equipment comes with the service. The service is all-inclusive—24/7 access to live agents through your watch, Verizon cell data plan on the watch, fall detection, medication reminders and other key features. You also do not […]
Do I need to be a Verizon customer to get the Kanega Watch?
No. The Verizon cellular data plan on the watch is part of the watch service and not tied to your cell phone account or makes you a direct customer of Verizon.
How do the pricing plan options work?
Both our Annual and Monthly Plans come with one-time charge of $299 for your Kanega Watch, required accessories (batteries + charger) and full set-up prior to shipment, ensuring your Kanega Watch works out of the box when you get it – no in-home set-up required. The Annual Plan is discounted because you are choosing to […]
