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UnaliWear User Testing Privacy Policy

BY USING OUR BETA PRODUCT AND RECEIVING OUR SERVICES, YOU ARE ACCEPTING AND CONSENTING TO THE PRIVACY PRACTICES DESCRIBED HEREIN, AS UPDATED AND AMENDED WITH NOTICE TO YOU FROM TIME TO TIME. IF, FOR ANY REASON, YOU DO NOT AGREE TO THESE PRIVACY TERMS, PLEASE STOP USING THE BETA WATCH AND IMMEDIATELY RETURN IT TO US AT OUR COST.

(1)       You represent you are at least 18 years old and not a person barred from receiving services under the laws of the United States or other applicable jurisdictions.

(2)       We do not collect any personally identifiable information (“PII”) about you unless you voluntarily submit such information to us.  “Personally identifiable information” includes individually identifiable information about an individual consumer collected online by us from the individual, including any of the following: (1) a first and last name; (2) a physical address, including without limitation a street name and name of a city or town; (3) an e-mail address; (4) a telephone or fax number; (5) your present or future physical or mental health or condition; (6) any demographics about you ; or (7) any other identifier that permits the physical or online contacting of a specific individual.  The types of PII we may request include, but are not limited to, your name, address, e -mail address, telephone number and certain details about your physical and mental well-being.  We may store your personally identifiable information alongside non-personally identifiable information about .

(3)       We do not knowingly collect personally identifiable information from children under the age of 13.  If you are under 13, please do not submit personally identifiable information to us or use our beta product and immediately return it to us at our cost.  If you are a parent and discover we have collected personally identification information from your child, please immediate notify us at 3410 Cherry Lane, Austin, TX 78703, Attn: Jean Anne Booth.

(4)       We may collect non-personally identifiable information about you in a number of ways, including tracking your activities through the beta product, its IP address, and our services. We may also ask you to directly provide certain non-personally identifiable information about yourself, such as your preferred routes, ”your trusted contact” information or other personal information and/or preferences.

(5)       If you report a problem with our beta product, there may be additional details requested. Also, if you contact us, we may keep a record of those communications.

(6)      The Kanega watch has the capability to make calls for emergency response purposes. Calls made through the watch may be recorded so that audio quality may be assessed.

Updated 26 May 2017.

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a free month added onto the end of the first year of service (offers cannot be combined). Simply indicate your appropriate status in the Referral/Promo box during checkout or mention it when ordering over the phone (888-343-1513).

Changing batteries on your Kanega watch band

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Pre-Shipment Form & Configuration

Once your purchase and payment are complete, we will ask you to provide important information about the person who will be wearing this Kanega watch and protected by our monitoring and emergency response services, including:
  • Wearer name and contact information
  • Wearer band/wrist size
  • Service address and access instructions
  • WiFi settings
  • Emergency contacts
  • Medication reminder times (optional)
Our Care & Safety Experts will use this information to pre-program and personalize your watch so that it arrives ready-to-use straight out of the box – for no additional fee.

Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.