- How does the Kanega Watch work in an emergency?
- With the Kanega Watch, you have 3 ways to get help in an emergency–button, voice and fall detection. All these alerts go to our US-based 24/7 monitoring center. The agent who receives that alert will try and speak to the wearer through the watch. The agent will say “Hi, this is X from UnaliWear, do you need help?”
- If the wearer is responsive, the wearer can speak to the agent and direct whatever care is needed; from “call my neighbor to help me off the floor” to “call EMS, Police or Fire” or even “call my daughter and have her come over to get the blankets from the top of the closet” (this really happened). The agent does what the wearer asks.
- If the wearer is not responsive, the agent will call the wearer’s phone number and, if there is no response, immediately call the first listed emergency contact (as listed in the wearer’s profile) – we recommend that is someone who lives nearby. The agent will say “Hi this is X from UnaliWear. We just received an alert from (wearer) and (wearer) is not responding. Are you able to check on (wearer)?” Note: It’s not infrequent where the emergency contact is in the same house as the wearer and didn’t know the wearer had fallen in the garage.
- If the answer is no or if no emergency contacts answer the call, the agent will dispatch local emergency services to the wearer’s location. The agent has the same access to EMS as 911 does, so it is not an extra call to 911, so it saves a step. In addition, the agent can also provide EMS with the wearer’s medical info—such as medicine allergies, health conditions, etc.; and, if the wearer is home, can even provide spare key location or lock box info, so EMS does not have to break down the door. This ensures the EMS response can be faster and more informed than a generic 911 dispatch.
- If EMS is dispatched, the agent will inform all the emergency contacts via phone of what has taken place. Note that our monitoring center agents call from the same phone number, so the wearer and all emergency contacts can add this number to their phone contact list, so they know it is not spam.
- Can I wear my Kanega Watch in the shower?Yes, the Kanega Watch is designed to handle water from everyday activities like showering, washing your hands, or working up a sweat during exercise. Its waterproof design (IP67 standard) protects against running water, so you can keep it on during your daily routine. However, the Kanega Watch isn’t built for full submersion. Activities like swimming, water aerobics, or soaking in a bath can cause damage. If the watch is submerged, it may need to be replaced and such replacements aren’t covered under our warranty.
- Why is the Kanega Watch the easiest to use life safety watch on the market?The Kanega Watch is designed with one goal in mind: your safety. Unlike general-purpose smartwatches like the Apple Watch, which can feel overwhelming with their endless features, the Kanega Watch keeps things simple and focused on what matters most—your protection. Its purpose-built design ensures it’s more effective and far easier to use in everyday life. The watch features a large, high-contrast display that’s easy to read, unlike the tiny, hard-to-navigate touchscreens on other devices. Whether you’re checking the time or receiving help, everything is clear and straightforward. And when it comes to emergencies, getting help couldn’t be simpler. The Kanega Watch offers three ways to call for assistance: automatic fall detection, an easy-to-press crown button, or a quick voice command. Charging is a breeze too, thanks to the Kanega Watch’s quick-swap rechargeable battery system. You never have to take it off to charge, so you’re always protected and don’t have to worry about forgetting to put it back on. With its thoughtful, safety-first design, the Kanega Watch makes staying safe easy and stress-free!
- Why is the Kanega Watch better than an Apple Watch for keeping me safe?The Kanega Watch is designed specifically for life safety, offering RealFall™ technology that detects a wider range of falls and gets you help faster than the Apple Watch. It connects you to trained emergency operators who provide personalized support, unlike the Apple Watch, which only contacts 911 without additional details. With patented batteries in the band, the Kanega Watch never needs to be removed for charging, ensuring 24/7 protection even at night. Its user-friendly design, high-contrast display, and focus on safety make it a more reliable and effective choice than the Apple Watch for those prioritizing protection and independence.
Learn More About the Kanega Watch vs. the Apple Watch - Can I wear the Kanega Watch if I have a pacemaker/ICD?Yes. Unlike many alternative options, the Kanega Watch contains no magnets that might interfere with a pacemaker or Implantable Cardioverter Defibrillator (ICD) performance. For all watches shipping as of October 28, 2024, the band on the Kanega Watch does contain a small magnetic clasp. However, we do have a non-magnetic clasp option. If you would like that option instead of our standard band, simply call us to place your order (888-343-1513) and we can ensure you get a watch with a non-magnetic clasp band.
The Kanega Medical Alert Watch
with Fall Detection
- Most accurate fall detection-using real fall data
- Real 24/7 protection-Never remove to charge
- Most reliable coverage inside & outside your home
“The Kanega Watch detected all falls during testing.”
- NY Times/Wirecutter Review, Dec 2024
Why Choose The Kanega Watch
The Best Fall Detection
The Kanega Watch exclusively features RealFall™ technology—fall detection specifically designed to activate on actual falls versus everyday movements. More confidence and less annoyance!
Real 24/7 Protection
The Kanega Watch is the only medical alert watch you can wear around-the-clock. Exclusive quick-swap rechargeable battery system ensures you never have to take it off your wrist to charge.
Most Reliable Coverage
Cellular coverage can be spotty. The Kanega Watch is the only medical alert watch that connects to a 24/7 live agent via cellular and WiFi, protecting you where other devices can’t.
Emergency Concierge
Connect to a live agent in seconds through your watch for major (EMS) or minor (help from a neighbor) emergencies. They will do what you ask or get you help even if you are not responsive.
Why The Kanega Watch is the Best at Detecting Falls
Real Data from Wearers
To create the best, most reliable fall detection, you need movement data from real people, really falling while wearing your device. This is how the Kanega Watch's RealFall™ technology works. Other devices are based on simulated falls which isn't as accurate.
More Real Falls,
Fewer False Alerts
Using real data for falls allows the RealFall™ algorithm to catch more true falls, while minimizing frustrating false alerts due to everyday motions such as sitting down in a chair quickly. Why does this matter? Too many false alerts can lead you to stop wearing a device, leaving you unprotected if you fall.
Constant Improvement
RealFall™ fall detection is constantly improving as more fall data is collected. UnaliWear provides free periodic updates to all Kanega Watch wearers, ensuring you are protected with the best technology has to offer, every day.
Top-Rated Safety
Rated best fall detection by many independent experts, the Kanega Watch ensures trusted, industry-leading protection.
Real 24/7 protection
The Kanega Watch is the only device on the market with a quick-swap, rechargeable battery system. This means you never have to take your watch off to charge it, so you are protected wherever and whenever you need it.
Other life safety devices require you to remove them for charging, leaving gaps in protection, or worse yet, completely unprotected if you forget to put them back on. Many people choose to charge these alternative devices at night, leaving them vulnerable during some of the riskiest moments, like trips to the bathroom in the dark.
The Kanega Watch is the only life safety watch on the market that gives you true 24/7 protection, so you can rest easy knowing help is always seconds away through your watch.
Superior Connectivity for any Emergency
Most medical alert watches connect to a live agent to get help only through a cellular connection. This can fail in areas like basements or rooms with thick walls, or in homes in rural areas. If your cellular signal is spotty, that can be dangerous when paired with your medical alert device.
The Kanega Watch is different. It doesn’t rely only on cellular but can also connect to a live agent 24/7 via your home’s WiFi, using whichever signal is stronger. This dual connectivity ensures help is always available – whether at home, in the shower, out shopping, or while traveling around the country.
Emergency Concierge - Better than 911
When emergencies happen, the Kanega Watch provides three easy ways to get help: fall detection, a help button, and voice activation.
Once activated, the Kanega Watch connects you to a live, trained, US-based operator at our emergency call center. Unlike devices that can only call 911, our operators can contact family, friends, or a helpful neighbor for minor emergencies. For bigger emergencies, the operator can direct dispatch emergency services to your location. Unlike 911 response, our operators already know who you are and where you are, even if you are not responsive. In addition, the operators can give first responders additional key information such as drug allergies, door codes, and lockbox codes so they can access your home quickly and avoid having to break down entry doors.
3 Ways to Get Help
Fall
If you fall, your Kanega Watch will contact our emergency support team automatically.
Touch
Get help anytime by simply pressing your watch’s crown button.
Talk
Your Kanega Watch comes with voice activation. Ask for help whenever you need it.
Loved by Customers
What Experts Are Saying
After consulting with experts and testing 14 devices, we recommend the Kanega Watch……The Kanega Watch detected all my falls during testing.”
Best for Fall Detection: Kanega Watch fall detection is based on actual falls from wearers…. That makes it the clear winner.”
The Kanega Watch does a great job of understanding seniors, their desires, and their needs so that they will be happy wearing the watch constantly. This increases the likelihood that users will utilize the watch and its features appropriately to keep themselves or their loved ones safe in case of emergencies.
Best for fall detection and voice control.”
If fall detection is your number one priority, the Kanega Watch is our preferred choice.”
It looks more like a digital watch than a medical alert device.”
Watch and Learn about The Kanega Watch
Real customer stories
RealFall™ Fall Detection and Why It Matters
The Apple Watch vs. the Kanega Watch
See How Easy It Is to Change the Batteries
Still have questions?
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