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WiFi Connection Information

Please add, edit, or delete up to seven (7) WiFi connections your watch should connect to using the form below. Normally this will include your home WiFi as well as WiFi available at any other locations you spend a lot of time at, such as the homes of a family members or caregivers, or vacation homes.
You will need to enter the WiFi network name (sometimes called the “SSID”) and the access code or password. For security purposes, the passwords are not shown by default, but you can view them by pressing the Show Password button. You can delete a network by clicking on the grey trash icon. Once completed, press the Save button.
After you save your WiFi connections, update your watch by going to “Update Settings” in your user menu. Once your watch is updated, your watch will be able to connect to the WiFi networks you entered.

Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a free month added onto the end of the first year of service (offers cannot be combined). Simply indicate your appropriate status in the Referral/Promo box during checkout or mention it when ordering over the phone (888-343-1513).

Changing batteries on your Kanega watch band

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Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.