The Kanega Watch band is a gender neutral, adjustable silicone band with a small magnetic clasp. If for any reason, the Kanega Watch band cannot be adjusted sufficiently, or you would like information about our alternate metal mesh band that has no magnets, contact UnaliWear Customer Success.
It is not a dainty watch, for sure. The actual watch face is about the size of an Apple Watch. The size difference really comes from the watch band, which is about an inch across, to accommodate the rechargeable batteries. Note it is not a heavy watch—it weighs about the same as two slices of […]
Very likely. The Kanega Watch’s fully adjustable band comes in 4 sizes – Small to XL, and can accommodate wrists as small as 5 inches in circumference.
Yes. Please contact UnaliWear Customer Success with any changes to your Wi-Fi or personal information. You can also update your WiFi information directly using the UnaliWear Wearer Portal.
The Kanega Watch uses lithium ion batteries, the same type of batteries used in most cell phones, all of which require special handling when disposing. Each state has its own recycling regulations, so check with your local and state authorities on what is required for your area.
Additional batteries can be purchased via our accessories page or by calling our customer success team at 888-343-1513.
Best practice is to proactively change batteries daily; every 24-36 hours. We recommend our wearers to make it part of their morning or evening routine, like they do brushing their teeth.
Yes. It is a quick swap every 24-36 hours. We recommend you change them proactively as a habit (like when you are brushing your teeth at night). The battery changing process was specifically designed to be easy for everyone, even those people with more limited dexterity. As an aside, our oldest Kanega Watch wearer is […]
Very easy. It is quick and simple to swap the batteries in the watch band for the batteries in the charger. The batteries are about 1 inch square, so they are designed for people with limited dexterity. While we have many wearers in their 60s and 70s (and even younger), our oldest wearer is currently […]
Yes. During an emergency your watch will “ring” briefly like a phone, and you will be automatically connected to an emergency operator. They will ask what is wrong, and get you the help you need.
All AARP members and Military Veterans receive a FREE month added onto the end of the first year of service (offers cannot be combined). Use coupon code AARP or Veteran during checkout (right before you enter your credit card information) or mention it when ordering over the phone (888-343-1513).
If you want to order multiple watches, great! Otherwise, please click the cart icon and remove any extras from your cart prior to checking out. Contact our sales line at 1-888-343-1513 if you need assistance.
UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.
