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UnaliWear Statement on COVID-19 (Coronavirus Disease)

UnaliWear is focused on keeping our employees, customers, and suppliers safe during this unprecedented pandemic.

Researchers are still studying COVID-19 and how to ensure that the disease’s virus cells are killed on all surfaces.

UnaliWear’s protocol is to exceed the recommendations for ensuring SARS-CoV virus cells are killed.  (SARS-CoV is another coronavirus that is genetically close to SARS-CoV-2, the virus that causes COVID-191.) Researchers report that SARS-CoV is easily killed by heat at 56℃ (132.8℉) for 15 minutes2.

  • Therefore, after packing your shipping box, our team is proactively heating your Kanega box and its contents at 60℃ (150℉) for 60 minutes to provide extra precaution for our independent and vulnerable customers.
  • We recommend washing your hands after opening your cardboard shipping box and before opening your Kanega box3.

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The Kanega Watch

Meet the
Kanega Watch

The first all-in-one, voice-controlled device designed to keep you connected, independent, active, and safe.
30-Day Risk Free Trial

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Order with confidence with our 30-day money-back guarantees — no contract required.

30-day Money-Back Guarantee
If equipment is returned undamaged and fully functioning within the 30-day trial period (from date of shipment to date of return), UnaliWear will provide a free return-shipping label and refund your entire purchase, minus a $75 restocking fee.

AARP and Military Veterans get one month FREE!

All AARP members and Military Veterans receive a free month added onto the end of the first year of service (offers cannot be combined). Simply indicate your appropriate status in the Referral/Promo box during checkout or mention it when ordering over the phone (888-343-1513).

Changing batteries on your Kanega watch band

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Your Kanega watch and equipment arrives fully—configured and ready-to-use straight out of the box — no programming required.

Our dedicated Care & Safety Experts ensure your Kanega watch arrives pre-programmed and personalized with you or your loved ones:
  • Emergency contacts
  • Notification settings
  • WiFi settings
  • Optional medication reminders
  • And more
After your purchase, we will ask you to provide important information about the wearer through a simple pre-shipment online form. Then our Care & Safety Experts will take care of the rest. They will also call once your Kanega watch is delivered to answer any questions you have about your watch, accessories, subscription or services — and will remain available to ensure your watch is working properly as long as you stay subscribed.

UnaliWear’s patented RealFall™ technology is based on actual fall data from Kanega Watch wearers and gets smarter about each wearer’s personal movements over time— continuously improving fall detection accuracy and limiting/eliminating false alerts. No other medical alert system offers this real fall/related movement learning and continuous improvement technology. Click here to learn more.